Tiptop Consultants Ltd. is a training and management consulting company serving Hong Kong and Asia Pacific.  We offer services to companies, organizations and individuals in pursuit of service quality, customer satisfaction, personal growth and managerial excellence.  We are dedicated to working with progressive organizations to enhance competitiveness and market position.

Tiptop specializes in providing a complete range of management consulting, training, coaching, and research services by consultants and researchers to companies in Hong Kong and Asia Pacific, of all sizes and industries.

In the field of management consulting, Tiptop adopts a holistic and comprehensive approach, which we call the Total Service Management (TSM) model to help clients in their transformation process to Service Branding and Excellence.  Additionally, Tiptop’s Customer Journey Mapping services help clients redesign their service flow and processes for an enhanced customer experience. 

Beyond consulting, Tiptop offer customized training programs tailored to meet client needs. These programs are delivered in various formats, including seminars, workshops, and field coaching.  With over 30 years of event planning experience, Tiptop successfully assisted numerous companies in organizing events and team-building activities.  From concept development to venue and transportation arrangements, Tiptop manages every detail with professionalism, ensuring a seamless and stress-free experience for clients.

In the area of research, our research team employs diverse methodologies, including mystery shopper surveys and focus groups, to help clients elevate business standards and professionalism.